Welcome to Hedesu

Getting Started
0 category | 6 articles
Last updated: 30 Sep 2025
Ticketing
0 category | 8 articles
Last updated: 30 Sep 2025
Project Management
0 category | 2 articles
Last updated: 01 Oct 2025
User Management
0 category | 2 articles
Last updated: 30 Sep 2025
Channel Management
4 categories | 5 articles
Last updated: 01 Oct 2025
Contact Management
0 category | 6 articles
Last updated: 01 Oct 2025
Reporting
0 category | 3 articles
Last updated: 01 Oct 2025
Space Management
11 categories | 20 articles
Last updated: 06 Oct 2025
MCP
0 category | 3 articles
Last updated: 06 Jul 2026

Browse latest articles

  • Use HEDESU MCP to Manage Knowledge Base Articles
    What knowledge base tools help you do HEDESU MCP can help your assistant work with knowledge base articles that your user account is allowed to acc...
    Last updated: 06 Jul 2026
  • Use HEDESU MCP to Work With Tickets
    What ticket tools help you do HEDESU MCP can help your assistant work with tickets that your user account is allowed to access. This is useful for...
    Last updated: 06 Jul 2026
  • Set Up HEDESU MCP for Your Workspace
    What HEDESU MCP helps you do HEDESU MCP lets your approved AI assistant work with the HEDESU actions your account is allowed to use. It can help yo...
    Last updated: 06 Jul 2026
  • Manage Ticket Template
    For managing a ticket template, you were given three options which are view, edit and delete. Path: Space > Ellipse Icon > Settings > Ticket Sel...
    Last updated: 06 Oct 2025
  • Add Channel
    A channel is a third-party source connected to HEDESU that allows you to receive notifications or create tickets from outside the system.  *Note: Only...
    Last updated: 01 Oct 2025
  • Manage Snippets
    To manage a snippet, you have three options which are view, edit and deactivate. Path: Space > Ellipse Icon > Settings > Snippets Select your de...
    Last updated: 01 Oct 2025
  • Manage Label
    For managing a label you can either do an edit or archive. Path: Space > Ellipse Icon > Settings > Labels Select your desired space to see the *...
    Last updated: 01 Oct 2025
  • Manage Sub Category
    For managing a sub category you can either edit or archive. Path: Space > Ellipse Icon > Settings > Categories Select your desired space to see...
    Last updated: 01 Oct 2025
  • Manage Category
    Managing a category very straightforward, you have two options which are edit and archive. Path: Space > Ellipse Icon > Settings > Categories Se...
    Last updated: 01 Oct 2025