Manage Space Department

Managing a department is simple. You can choose to view, edit or archive.

Path: Space > Ellipse Icon > Settings > Departments

Select your desired space to see the Ellipse Icon.

View Department Details

To manage a department, click the Ellipse Icon on the right of the department box and click Show to view.

Here you can view all the details about the department and the users.

Edit Department

To edit department click Edit option.

Now you can update the details ,then click Submit.

Note: When a user from a department is assigned a ticket ,a notification will automatically be sent  to the department Telegram group.

Archive Department

To archive a department, click the archive option.

You can view the archive departments by clicking the Filter button.

Path: Filter > Archive

Restore & Delete Department

For archive departments, you can either restore or delete them. To restore just click on the Restore option.

Next to delete, click the Delete option.